Demand Planning Specialist – E-commerce (Amazon, Walmart, Shopify)

About Us: Go North is a product-focused consumer goods company that owns +30 brands. Our portfolio of brands brings an assortment of unique and innovative products, and are available on marketplaces in the USA and Europe. Our product range is divided into three main categories (Pet & Animal, Lifestyle & Personal Care, Home & Garden) delivering solutions for those who need them. You can check out our new e-com store here: https://gonorthshop.com/

Position Overview:

The Demand Planning Specialist plays a critical role in validating and refining sales forecasts across Amazon, Walmart, and Shopify sales channels. This role is focused on reviewing input from the sales team, analyzing supporting data, and converting it into realistic, data-backed demand forecasts that support informed supply planning. The ideal candidate has experience working in the e-commerce space and is highly analytical, collaborative, and detail-oriented.

Key Responsibilities:

Forecast Review and Planning

• Receive and review forecast inputs from the sales team and evaluate them for consistency, accuracy, and realism.

• Cross-reference sales forecasts with historical sales data, market trends, promotional plans, and product seasonality.

• Maintain updated short- and long-term demand forecasts and communicate validated plans to the Supply Chain Manager.

Data Analysis and Insights

• Analyze historical sales performance, demand patterns, and external market signals to support data-driven planning.

• Track and report forecast accuracy and key planning KPIs on a weekly and monthly basis.

• Highlight forecast variances and collaborate with stakeholders to investigate discrepancies.

Inventory and Supply Coordination

• Ensure that validated forecasts support optimal inventory levels, minimizing both stockouts and overstock situations.

• Coordinate with the Supply Chain Manager on demand shifts and replenishment triggers.

• Support planning efforts aimed at improving inventory turnover and availability.

Automation and Tools

• Use and support the implementation of forecasting tools and automated dashboards.

• Propose and contribute to automation improvements in the demand planning workflow.

Cross-Functional Collaboration

• Act as a critical link between sales, category, and supply teams to ensure a clear understanding of forecast assumptions.

• Support new product launch planning, promotional events, and category-specific seasonal strategies.

• Participate in internal planning meetings and share demand planning insights.

Continuous Improvement

• Contribute to the development and documentation of demand planning SOPs and best practices.

• Recommend process improvements to increase forecast accuracy and planning agility.

Qualifications:

• 2+ years of experience in demand planning or supply chain analysis, preferably in e-commerce or retail.

• Strong analytical skills, including Excel proficiency and experience with planning/forecasting tools.

• Familiarity with Amazon, Walmart, and Shopify platforms and sales trends.

• Excellent communication and coordination skills with a problem-solving mindset.

• Ability to handle multiple priorities in a fast-paced and dynamic environment.

This is a data-driven and collaborative role for someone who thrives on validating forecasts, resolving discrepancies, and contributing to supply chain performance through realistic demand planning.