Shopify & Klaviyo Manager

About Us

Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

About the Role

We’re looking for a Shopify & Klaviyo Manager with deep experience in e-commerce, Shopify, and Klaviyo to help manage the operations/marketing of e-commerce brands. You’ll be responsible for overseeing the Shopify stores and managing Klaviyo email campaigns for e-commerce brands. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role.

Responsibilities

• Manage, plan, and oversee Klaviyo emails, consistently A/B testing and iterating for performance optimization
• Strategize, develop, and execute monthly email and content calendars for Klaviyo email campaigns
• Oversee all Klaviyo reporting and analytics, regularly presenting data to the internal team
• Manage and oversee Shopify operations, including order processing, product listings, site conversion rate optimization, etc.
• Act as the main point of contact for various projects, including corresponding with third-parties, coordinating and prioritizing meetings, and organizing events from start to finish
• Manage relationships with suppliers, manufacturers, distributors, and other partners
• Collaborate with internal teams to create SOPs and improve existing processes
• Perform ad hoc administrative, business operations, and special projects tasks as needed

Qualifications

• Bachelor’s degree in a relevant field
• 3+ years in a operational/admin role for an e-commerce/Shopify brand
• 3+ years managing, creating, and designing e-commerce emails in Klaviyo
• Experience with other Shopify apps is a plus
• Professional fluency in English with excellent written, reading, and speaking skills
• Access to a laptop/desktop with reliable and fast Internet connection
• Ability to work in any US time zone, Monday to Friday (8 hours per day)
• Previous experience working the overnight shift

Benefits

• Competitive pay, always in US dollars
• Work remotely from the comfort of your home
• Health & wellness benefit
• Paid holidays and time off
• Performance and referral bonuses
• Global exposure to the world’s best companies