Shopify Specialist (MB
RippedboxstationPosition: Shopify Specialist
Number of hours: 40 hours/week
Schedule: EST
Tasks required:
Conduct in-depth research to assess the demand and profitability of selected products
Utilize tools and data analysis to make data-driven decisions regarding product selection
Create and optimize product listings to enhance product visibility and search engine ranking while keeping it engaging and persuasive
Manage product inventory and update product information accurately
Create eye-catching graphics, images, and banners to enhance the visual appeal of the store and ensure consistency in branding and design elements
Process orders efficiently and accurately to ensure timely deliveries
Manage shipping costs and track shipments to provide order status updates to customers
Handle returns and exchanges promptly to maintain customer satisfaction
Provide exceptional customer service via email, live chat, or phone to enhance customer satisfaction ensuring that customer concerns and inquiries are resolved promptly
Craft and send targeted email campaigns to promote products, offer discounts and nurture customer relationships
Create and manage email lists to segment customers and send personalized emails
Track and analyze website traffic and sales data to make informed decisions
Manage and update the store, ensuring products are well-organized and easily accessible
Optimize website content and meta descriptions to improve search engine ranking
Build backlinks to enhance website authority and visibility in search results
Generate reports and provide insights to improve the store's performance.
Manage customer data and maintain accurate records
Handle scheduling, invoicing and other administrative tasks to streamline business operations
Create a golf playbook and document the process of creation
Other ad hoc tasks that would be assigned
Requirements:
Must have proven work experience as a Shopify Specialist or a relevant role
Knowledge/familiarity with the golf industry is required
Working experience in email marketing and marketing automation software
Proficiency in using order fulfillment tools and E-commerce platforms, specifically Shopify, is a must
Experience with word-processing software and spreadsheets
Excellent email and instant messaging communication skills
Knows how to craft responses and do meaningful conversations
Excellent time management skills
Clear and concise communicator with effective verbal and written communication skills
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision